Why Tech Brands Need Personality Again

Episode Summary

In this episode of Culture and Code, hosts Rei Inamoto and Tara Tan dissect the recent advertising campaigns from AI giants OpenAI and Anthropic, exploring what these vastly different approaches reveal about tech marketing, brand personality, and the humanization of AI. From OpenAI's intimate, film-shot vignettes to Anthropic's philosophical anthem, they examine how Silicon Valley is attempting to solve its image problem and why tech brands have lost their playful edge.

Key Takeaways

The Tale of Two AI Campaigns

OpenAI's approach: Real-life moments shot on 35mm film featuring mundane, relatable scenarios
Anthropic's strategy: Philosophical, anthemic spot encouraging deeper thinking
The irony: OpenAI didn't use their own Sora technology to create their ads
Both attempting to humanize AI technology amid growing image problems

The Power of Hype in Tech Markets

News cycles directly correlate with funding rounds and stock prices
Oracle's $300B OpenAI data center deal sparked a 45% stock surge in one day
Sam Altman's mastery of generating constant news coverage
"Hype as infrastructure" - how narrative drives billions in capital movement

The Lost Era of Tech Brand Personality

The golden age: Mac vs. PC, BlackBerry vs. Apple campaigns
BlackBerry's "shot through an apple" campaign and Apple's brilliant response
Today's Silicon Valley billboards: "Do you want more GPUs?" and "Want inference faster?"
The shift from playful competitive rivalry to fear-based, bland messaging